The terms and conditions behind your stay at Sma’ Hame Cottages
What is included?
Your stay at the Sma’ Hame Cottages includes accommodation, electricity, heating, bed linen, towels and cleaning supplies.
Full booking balance must be paid 42 days before arrival.
A deposit of 50% is required at the time of booking.
The non-refundable discount is only available when full payment made on booking.
If the booking is cancelled less than 42 days before arrival then a charge equal to 50% of the stay will be made.
If the booking is cancelled less than 7 days before arrival then a charge equal to the full booking amount will be made.
In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged.
Check in for all accommodation is 4pm. We are happy to accommodate arrivals & departures outwith these times but only by prior arrangement as we’d hate to leave you waiting while we come in from further afield.
The check-out time is 10am.
The number of guests occupying the property must not exceed the number stated at the time of booking. We reserve the right to refuse entry to the property for the entire party if this condition is not observed.
Free parking is available outside all of our properties. Vehicles and personal belongings are solely the guests responsibility.
The property is on a working farm with some sheep, which is why we have restricted the properties to 2 dogs only and both must be under control or on a lead at all times whilst out walking. Dogs must not be left unsupervised in the property and are not permitted on beds or furniture at any time. It is also worth noting that the garden has a wall and gates however, this may not be enough to prevent them from escaping.
Pets are charged at £20 per stay
Children: All of our properties are family friendly with cots and highchairs available on booking request. Children must be supervised at all times as we are situated close to a working farm with tractors & machinery in operation.
Wireless internet is available and is free of charge
Smoking is prohibited indoors and only allowed in some of the open air areas.
Some of our properties offer a hot tub facility, throughout your stay one of the team will discreetly monitor the chemical levels for your health and safety. Hot tub rules are provided prior to your stay and ALL guests must follow them to ensure safe use. We reserve the right to close the hot tub facility at any point throughout the stay on the grounds of misuse or health and safety (no refund will be made for loss of this facility and a charge may apply if additional cleaning is required).
Right of Entry
The Sma’ Hame team or representative will be allowed the right to access the property at any reasonable time with reasonable notice for the purpose of inspection or in order to carry out any repair or maintenance work.
Care of the property
The guests agree to take all reasonable and proper care of the property, it’s furniture, fittings, pictures and effects in or on the property and leave them in the same state of repair and in the same clean and tidy condition at the end of the rental period as at the beginning. The lead guest will be liable for any breakages, damages, losses and any extra cleaning or repair costs which are incurred due to non compliance of this condition.
Sub letting / Corporate Bookings
The sub letting of rooms to individual guests is not permitted for bookings made via the website. In the case of a corporate booking, for example a retreat, a booking request must be made via email. No advertising of the property or rooms are permitted until the booking deposit and email confirmation is received from Sma’ Hame.